Support
Ask us anything, at any stage
Most people have questions before they start, often whether the recording they have is good enough to rebuild a voice from. Ours is a small team, and a person answers every message. If what you need first is someone to talk to, start below.
If you need to talk to someone now
A keepsake is not the first thing everyone needs. These are Australian services. They are free, they are not us, and none of them will ask you about a bear.
Red Nose Australia
24 hours, every day
Free, national
For miscarriage, ectopic pregnancy, medical termination, stillbirth, newborn death, SIDS and sudden infant death.
How to reach us
A person replies, usually within four hours
hello@myteddytalk.com
Phone
We do not have a number to publish yet. Email is the fastest way to reach us in the meantime.
Support hours
Our studio
By appointment only
Send us a message
What happens next
01
A person reads it
Messages are not routed through a bot. Someone on our care team opens every one.
02
We reply within four hours
Usually sooner. If your message arrives overnight, it is answered first thing.
03
Nothing is assumed
We answer the question you asked. There is no follow-up sequence and no pressure to order.